A Healthcare Provider Reduced Call Routing Delays by 61% with 360 CTI
A U.S. healthcare provider reduced unnecessary call transfers by 61% and improved first-call routing accuracy by 44% using 360 CTI's AI Call Routing inside Salesforce.
Read StorySee how global sales, service, and contact center teams handle calls faster, close more deals, and reduce missed conversations with 360 CTI inside Salesforce.
A U.S. healthcare provider reduced unnecessary call transfers by 61% and improved first-call routing accuracy by 44% using 360 CTI's AI Call Routing inside Salesforce.
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